No more silent deprioritization
We monitor line activity, schedule changes, and order priority signals so your order doesn't quietly get pushed behind someone else's.
A monthly subscription that puts a dedicated on-site team in your factory, tracking real output, risks, and delivery impact — so you act before problems become missed ship dates.
Free assessment · No lock-in · See a sample daily report first
See monthly partnership plansSame-day transparency
Line photos and measurements land in your inbox the same day, with issues annotated on the image — not a one-line “on schedule”.
Production follow-up is not about asking the supplier, "Is everything on track?" It's about verifying whether your order is being prioritized, whether output matches the plan, whether materials are ready, and whether delivery risk is building before anyone admits it.
"Production is on track."
Line activity, daily output vs plan, and order priority verified on site.
"We'll send an update soon."
Structured daily report with photos, output data, and delivery impact.
"Materials arrive next week."
Physical material and packaging readiness confirmed before it hits the schedule.
We monitor line activity, schedule changes, and order priority signals so your order doesn't quietly get pushed behind someone else's.
You receive structured progress reports with photos, production data, issue status, and delivery impact — not vague supplier replies.
Material shortages, defect spikes, packaging delays, and schedule risks are flagged while there is still time to act.
Tick what applies, get a straight recommendation — and see where we draw the line on what this service does not cover.
Select every statement that describes your current sourcing reality.
Most US buyers we work with recognize at least three. Your selections stay on this page.
We do not oversell. Follow-up cannot replace the expectations below.
We cannot eliminate production risk. We help you see it earlier and act faster.
Early visibility mattersFollow-up tracks progress during manufacturing. Final acceptance still needs Pre-Shipment Inspection.
Not final QCWe verify progress, document evidence, and escalate with context — not simply ask for updates.
Verification > chasingReporting cadence, on-site depth, and escalation scale with order value, supplier risk, and urgency.
Tailored to riskBottom line: we do not promise zero risk. We make risk earlier to see, clearer to understand, and faster to act on.
Answer three questions about your PO. You get a recommended coverage level, why it fits, and what the first week looks like — no form, no email required.
0/3 answered · Recommendation is indicative; final scope and pricing are confirmed in the scoping call.
These are the gaps US importers hit most often on Asia production. Each row shows the supplier claim, the number our team verified on the floor, why the gap exists, and how we confirm it before it becomes a missed sail date.
Why: Previous order still occupying the line
Why: Understaffed stations plus rework from QC rejects
Why: Packaging vendor delay, no buffer built in
Why: Supplier sampled the first run only, not the current lot
Why: No backward planning from cargo-ready date
Figures above are illustrative samples. Actual gaps vary by category, factory and order size — once engaged, your daily report shows measured data from your own POs. We reduce surprises; we do not promise zero delays.
From kickoff lock-in to the loading dock, each module produces a specific record you can hand to procurement, finance, or your customer.
Set the rules before the first unit runs
Before production starts we align specs, ship dates, acceptance criteria, payment milestones, and what the factory has actually committed to — so later problems do not become "nobody wrote that down".
Kickoff record shared within 3 business days of PO release
Every order carries a risk light, the evidence behind it, and the next decision waiting on you. Filter by light to see what a normal morning review looks like.
Daily output 4,200 pcs vs 4,000 plan. Packaging artwork approved.
Mid-line QC booked for day 12
Second-tier resin lot arrived 3 days late; line running single shift.
Confirm double-shift recovery plan in writing
Hardware sub-supplier switched without notice; finish test pending.
Hold 30% milestone payment until re-test passes
Trim shortage on two colorways; main body sewing on schedule.
Split shipment option priced for buyer decision
Counts are illustrative of a typical portfolio, not a client dataset. Patterns — not one-off excuses — drive supplier corrective actions.
On plan: Output matches plan; no action needed
Watch: Drifting, recoverable within the current week
Escalate: Ship date at risk; buyer decision required
Lights are set from verified floor data — output counts, photos, and material status — never from a supplier's verbal assurance.
Supplier vetting, on-site follow-up, pre-shipment inspection, logistics and customs run as one chain. Follow-up sits in the middle and pushes verified floor data into every stage before and after it.
Confirm identity, capacity, certificates and risk history before the first PO is placed.
See detailsDaily floor checks, verified progress and 2-hour exception alerts — the order stops being a black box.
AQL sampling, defect calls and loading supervision so what ships matches what you bought.
See detailsContainer loading supervision, document prep and logistics coordination so cargo leaves on schedule.
See detailsEvery stage hands its data down the chain — so the next team never starts from zero on your order.
Vetting risk flags set the follow-up cadence, follow-up exceptions set the inspection focus, and inspection results shape the customs documentation.
Coverage plans, 90-day outcomes, response commitments, and onboarding — in one place, so you can decide without reading four separate sections.
Stable, lower-risk orders that still need verified progress.
Growing PO volume that needs daily visibility and one owner.
High-value SKUs, hard ship windows, complex builds.
| Service item | Light | Standard | Intensive |
|---|---|---|---|
| On-site visits | 2 / week | 4 / week | Daily |
| Reporting cadence | 2 / week | Daily report | Daily + live chat group |
| Dedicated follow-up staff | Shared | Dedicated (1:1 factory) | Senior lead + backup |
| Escalation SLA | Within 24h | Within 4h | Within 2h |
| AI risk alerts | |||
| Payment milestone verification | |||
| On-site photo / video evidence | |||
| Contract flexibility | From 3 months | From 3 months | From 3 months |
Every plan includes factory background review, kickoff meeting, report template setup, exception alert protocol, and a monthly review call.
Before the next wire leaves your account, you see the floor photos, output data, and schedule proof behind that milestone — plus a written recommendation on whether to release, hold, or add conditions.
Trigger: Line running and cumulative output reaches the halfway mark
Planned output, milestones, and schedule nodes are cross-checked before the trigger counts as met.
Dated floor photos, output logs, inspection reports, and factory documents — an auditable trail, not a status email.
Every open issue is laid out next to the payment request instead of surfacing after the wire clears.
Progress and yield are mapped to your booking window and customer commitments.
Release, partial release, hold, or release with added conditions — written down with the reasoning.
You do not wait for the factory to volunteer an update. Each stage has a fixed window, a defined set of checks, and documents pushed to you — so your ship date and payment calls rest on evidence.
Line walk, output log, dated photos of your SKU.
Slippage, defect spike, or material gap raised the same day.
Cause, owner, corrective action, and deadline in the file.
Release, hold, re-plan the booking, or notify your customer.
We don't wait for the factory to self-report. Through three structured phases, we keep progress, issues, and deadlines visible from day one.
We confirm the Golden Sample, specifications, packaging requirements, acceptance criteria, production milestones, shipping window, and escalation contacts before production starts. We also run a Background & Compliance Quick-Check on the factory — operating status, subcontracting relationships, certificate validity, and recent labor or financial signals — so structural risks surface before the first PO is locked in.
We confirm the Golden Sample, specifications, packaging requirements, acceptance criteria, production milestones, shipping window, and escalation contacts before production starts. We also run a Background & Compliance Quick-Check on the factory — operating status, subcontracting relationships, certificate validity, and recent labor or financial signals — so structural risks surface before the first PO is locked in.
Misunderstandings are cheaper to fix before the line starts running.
We verify actual output, line status, work-in-progress, material readiness, and site conditions through structured check-ins, on-site verification, and photo/video documentation where applicable.
We verify actual output, line status, work-in-progress, material readiness, and site conditions through structured check-ins, on-site verification, and photo/video documentation where applicable.
You stop relying on "we're working on it" and start seeing where your order actually stands.
We flag material shortages, defect trends, schedule changes, capacity conflicts, and other production risks. We coordinate with factory contacts to clarify cause, impact, and next steps.
We flag material shortages, defect trends, schedule changes, capacity conflicts, and other production risks. We coordinate with factory contacts to clarify cause, impact, and next steps.
Small slips can still be contained before they become missed ship dates.
We verify whether production is ready for final inspection, packaging, container loading, and logistics coordination.
We verify whether production is ready for final inspection, packaging, container loading, and logistics coordination.
Production follow-up should lead cleanly into pre-shipment inspection and delivery execution.
Most delivery disputes are not caused by a lack of updates — they are caused by missing proof at the moment a decision has to be made. Open a task for each gap, give it an owner and a due date, and keep the trail in one place. We do not promise a supplier will always cooperate; we make the gap visible early enough for you to act.
No evidence gaps tracked yet. Pick a common gap below to open a task with an owner and a due date.
Most buyers do not lack updates — they lack a loop that ends. Every exception we raise carries a named owner, a quantified impact, a recovery plan, and a closing record you can use later. We cannot guarantee a factory never slips; we can guarantee you are not the last person to know.
Clocks run on China working hours, where the factory is — so a US-morning email is not the first step in the loop.
Any exception found during the walk — short material, spiking defect rate, schedule change — is flagged and written up within two hours of discovery.
We reach the production lead and purchasing window to confirm the initial cause, the responsible party, and the direction of the fix.
You receive the action plan, the named owner, and the expected recovery date — then we track it to closure and file the closing note.
A daily visit is only useful if it looks at the things that move your delivery date. The checklist below is what our on-site specialist works through each shift, sorted by how fast it needs your attention. The matrix underneath shows which root causes actually triggered alerts across monitored orders in the last 30 days.
Already touching schedule, quality, or the ship window.
Not out of control yet, but the cause is unconfirmed.
Stable enough to pre-book pre-shipment inspection and freight.
We do not promise a factory will never slip. We promise the slip shows up in your daily report with numbers, photos, and a named owner — early enough for you to decide on freight, price, or payment release.
Click a light to filter the matrix and read the standard remedy we apply on the floor.
| Light \ Root cause | Material20 | Capacity18 | Quality19 | Packaging20 | Swap18 | Freight20 | Trucking19 |
|---|---|---|---|---|---|---|---|
Every exception gets a timestamp, an owner, a corrective action, and a closure record. Below you can also see how we forecast delay risk for the week ahead and model what a slip does to your ship date.
Material shortages, defect spikes, or schedule changes get a first written flag within 2 hours of detection — not in a weekly summary.
We engage the line supervisor and procurement contact, confirm initial root cause, the owner, and the direction of response on your behalf.
A documented action plan with owner and target closure date, tracked to closure with a final resolution record on file.
SLA note: these targets apply to our standard coverage tier and may flex with factory location, cooperation level, and case complexity. Every incident is logged with timestamps, the responsible owner, and a closure record — fully auditable.
Inspection tells you whether a finished lot passes. Follow-up tells you whether the lot will exist on time. Compare the three ways US importers cover Asia production — no pricing claims, just how each model behaves.
How fast a problem is seen, reported and escalated.
Work orders, BOM, first-article report and planned output are matched against what the factory reports to you.
Line, WIP, packaging and exception points are captured with timestamps, so no call rests on a supplier-selected photo.
AQL or your agreed plan, measuring dimensions, function and appearance — turning “no issues” into checkable data.
Third-party inspection still has a place — many of our clients run both. We do not replace lab testing or certification, and no coverage model eliminates delays outright.
Every document maps to a decision: approve, hold, escalate, or release payment. Nothing is filed for the sake of reporting.
Golden Sample standard, specifications, packaging requirements, acceptance criteria, milestones, and factory commitments — signed off before the line starts.
Output quantity, completion percentage, line status, photo and video evidence, open issues, and delivery-impact assessment.
Material shortages, defect spikes, schedule slippage, order reshuffling, packaging delays, or capacity conflicts — flagged as they appear.
What happened, who owns it, what action is running, and the expected close date — tracked until the issue is closed.
Evidence-backed input on whether the next supplier payment should be released, held, or tied to additional verification.
Confirms whether production is ready for final inspection, packing review, container loading, and logistics handoff.
Progress reports double as independent third-party evidence for milestone payments — so disbursement follows verified production status, not supplier reassurance.
Production follow-up is not one report for everyone. Pick the role you are buying for and see the decision it is meant to unblock.
Today's problem
You hear about a slipped date when the customer hears about it — too late to trade freight, price, or allocation.
What lands on their desk
Signal shift
Surprise reveals
Removed
Decision lead time
Weeks earlier
The decision it unblocks
Do we hold this launch date, or re-plan it now while options still exist?
We do not claim to remove factory risk. We make sure the person who has to act sees it in time, with numbers and photos behind it.
Suppliers quote forward from “order confirmed”. Your business runs backward from the date goods must be on the shelf or in the DC. Enter the arrival date you actually need and we back-calculate every milestone that has to hold — with the owner for each one.
Vessel / flight cutoff
Dec 31, 2026
Transit + port buffer
18 + 7 days
Milestones already past due
0 of 7
Input materials locked
Nov 15, 2026(T−46d to cutoff)Owner: Sub-suppliers
Slips when: Resin / component lots unconfirmed — the most common root cause of a missed cutoff.
First-article approved
Nov 23, 2026(T−38d to cutoff)Owner: Plant QA + buyer
Slips when: FAI photos or dimensional report not signed off before mass run.
Mass production start
Nov 28, 2026(T−33d to cutoff)Owner: Plant
Slips when: Line assigned on paper but taken by another buyer's order.
Mid-line check passed
Dec 13, 2026(T−18d to cutoff)Owner: On-site specialist
Slips when: Defect spike found late leaves no time for rework before packing.
Packing + labeling done
Dec 21, 2026(T−10d to cutoff)Owner: Plant
Slips when: Carton artwork / UPC marking approved too late to print.
Pre-shipment inspection
Dec 24, 2026(T−7d to cutoff)Owner: On-site specialist
Slips when: PSI booked without buffer — a fail means missing the sailing.
Loading + port trucking
Dec 29, 2026(T−2d to cutoff)Owner: Carrier
Slips when: Loading slot confirmed the morning of instead of the day before.
Transit and buffer figures are planning defaults for China-to-US lanes, not a guarantee. Once we hold your order, we rebuild this map against your actual booking, port pair, and customs profile — and flag every milestone the plant is drifting away from.
Terms, staffing, reporting commitments, and the limits we will not paper over — grouped so you can find your question fast.
Still deciding? Review a real daily report format first — it shows exactly what evidence you would receive each working day.
No long integration project. Two weeks is enough to get someone standing on your line, reporting numbers you can act on, and payment gates matched to real progress.
What we need from you
What we do
You end up holding
Signed scope: what we watch, how often, and what triggers escalation.
Already mid-production? We can start at the baseline visit and compress the sequence — the cadence still goes live inside a week.
Book an evaluationStop relying on supplier reassurance. Get on-site evidence of what is actually happening on the line, so you can protect ship dates, payment milestones, and the retail or marketplace commitments that depend on them.
Output, completion %, floor photos, and schedule changes.
Shortages, defect trends, and open corrective actions.
Payment-gate proof and pre-shipment readiness calls.