Customs Process Guide
Complete Cross-Border Customs Process Guide
Below is our full operational workflow for cross-border shipping and customs coordination — from pre-shipment preparation through final delivery. Each phase has clear tasks and deliverables so you know exactly what happens at every step.
Phase 1: Pre-Shipment Preparation
Task
Confirm product details, quantities, dimensions, and packing method
Shipment data sheet
Confirm destination, consignee information, and delivery requirements
Delivery requirements confirmation
Obtain and review packing list and commercial invoice
Document review results
Check if products require special declarations, inspections, or permits
Compliance check record
Confirm production status and shipping timeline with factory
Shipping timeline confirmation
Phase 2: Shipping Plan & Routing
Task
Select shipping mode (ocean / air / express) based on product, timeline, and cost
Shipping plan recommendation
Arrange shipping route and carrier
Route and timeline plan
Confirm staging location and warehouse intake
Staging warehouse details
Confirm cost structure and itemized quote
Shipping cost breakdown
Phase 3: Export Customs
Task
Prepare export customs documents (packing list, invoice, contract)
Export document package
Verify HS code and declared product name consistency
HS code verification
Submit export declaration and track clearance status
Export declaration & release notice
Handle export inspections or corrections if needed
Inspection handling record
Confirm loading and obtain bill of lading or airway bill
B/L or AWB
Phase 4: Import Customs
Task
Pre-prepare import customs documents (arrival notice, invoice, packing list)
Import document package
Confirm import tariff classification, duty rate, and declared value
Duty estimate sheet
Submit import declaration and track review & release
Import declaration & release notice
Handle customs inspections, product checks, or document corrections
Inspection & correction record
Complete duty payment and import clearance
Duty receipt & clearance proof
Phase 5: Port Pickup & Final Delivery
Task
Arrange port pickup and document exchange
Pickup confirmation record
Coordinate domestic delivery to warehouse, store, or designated address
Delivery arrangement & tracking number
Confirm warehouse intake and delivery receipt
Signed receipt confirmation
Provide full shipment milestone tracking report
End-to-end tracking report
Phase 6: Exception Handling & Updates
Task
Immediately report delays, inspections, document issues, or delivery exceptions
Exception notification record
Coordinate resolution plans and timeline adjustments across all parties
Resolution plan & updated timeline
Provide final exception resolution results and recommendations
Closure report & improvement notes
後台內建功能 · 客戶登入即可使用
實時物流追蹤系統
海運、空運、陸運、班列每一票出貨皆內建於我們的客戶後台，您與團隊登入即可查看貨物即時位置、節點時間、預估抵達與異常通報。
2,700+
支援承運商
< 30 分
節點同步頻率
99.5%
軌跡覆蓋率
7×24
異常推播
app.importerdesk.com / dashboard / shipments / live-tracking
客戶後台
LIVE · 即時連線中
出貨案例 · 點擊切換自動輪播
以上為示範資料。正式服務中，每一票出貨都會自動同步船公司、航空公司與班列系統的最新節點。
當前位置
太平洋中段
31.32°N · 167.70°E
航速 18.5 節 · 吃水 14.2m
起運 → 目的
深圳鹽田港 → 洛杉磯港
ETD
03/18
ETA
04/05
進度
42%
後台還整合了這些功能